CLIENT: WASHINGTON METROPOLITAN AREA TRANSIT AUTHORITY
Country: USA
Sector: Transit and Transportation
Service: Management Consulting
Project: WMATA Transformation Project
Project Description: WMATA conducted recent studies that articulate work patterns and processes and identify opportunities for improvement. IBS, though our partnership with Deloitte was tasked to evaluate resource allocation and utilization and establish costs for effective and efficient budget and management of each cost line item; along with identifying repeatable process for capturing, utilizing both process and metrics in the Metro’s annual budget development in the Hyperion environment. The scope of our analysis included both labor and non-labor expenditure, which also includes the evaluation of administrative and support departments that operate bus/rail and paratransit services.
Deliverables resulting from the scope of work included review of all departments activities, resources and expenses as required and recommend standards, processes, and metrics for future resources allocation i.e.
- Identified standards and metrics for optimizing resource allocation, including a robust, repeatable model for Metro’s annual budget cycle in the Hyperion framework,
- Developed or enhanced, as appropriate, work plans for routine tasks that will deliver repeatable human, material, and supply needs to more accurately budget and manage resource; including identification of value-add activities, duplicate functions, and channels for consolidation.
- Develop resource allocation best practices and metrics, along with verified data sources to drive annual activity-driven budgeting.