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Country:  USA, Virginia

Sector:  Utility/Infrastructure

Service:  Financial Management/Management Consulting

Year:  2014 - 2015

Type of Project:  Strategic Business Planning and Performance Management


Project Description: Newport News Waterworks is a regional water provider, owned and operated by the City of Newport News, which serves over 400,000 people in Hampton, Newport News, Poquoson, and portions of York County and James City County in the Commonwealth of Virginia. Newport News Waterworks is totally dependent on revenue from Clients in terms  of fees and charges  for water service, delivery and connection. Experiencing reduction in revenues and increasing operating costs, Newport News Waterworks believed that it had undervalued the services it provides by not having a strategic plan to optimize performance and properly track cost in developing adequate unit rates for its products and services. To address these concerns, Newport News Waterworks employed the services of a team of consultants that included IBS Management and Consultancy Services (IBS).


IBS is currently on a team that developed the Utility’s Strategic plan and has been asked to provide ongoing support to the leadership group to operationalizing the organizational strategic plan, by assisting in the development of business processes, implementing technology solution, defining performance measures and clarify organizational roles and responsibilities. This development processes include analyzing the organizational structure to determine the relationship of the various operating and administrative units to each other for the purpose of identifying cost drivers. The process also includes analyzing the financial procedures and systems, including account and sub-account structures to determine their ability to directly support cost determination; and analyzing various other systems. The post data analysis phase of the engagement includes developing a model to organize the data from each system, identifying cost drivers, data migration, data reconciliation and accrual recording, cost identification, allocating indirect cost to final cost objectives, calculating required unit costs, statistical analyses, and preparing a user manual and training agency personnel on its use. Our duties include general ledger analysis, and assisting in the generation and reconciliation of standard reports.



541611 Admin Mgmt. & Gen. Mgmt. Consulting Services

541990 All Other Professional, Scientific & Technical Services

541211 Certified Public Accountants

541219 Other Accounting Services

541618 Other Mgmt. Consulting Services

541690 Other Scientific & Technical Consulting Services

561110 Office Admin Services

561499 All Other Bus. Support Services

611430 Prof. & Mgmt. Dev. Training


Certified Small Disadvantaged Business (SBA-8a, DC, MD, VA, PA and NJ)

SBA 8(a) -  Program Code/Case Number is 307466.

Certified Minority Business Enterprise

CAGE : 6VUR3; DUNS: 078664340

GSA Contract Number: GS-00F-327GA


1627 K St, NW, Suite 500

Washington, DC 20006

Tel: 202-609-8830


13201 14th Street

Bowie, MD  20715

Tel: 301-379-2196

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