Country: USA, Georgia
Service: Financial Management/Management Consulting
Year: 2016 – On-Going
Project: Client Billing/Data Cleanup and Financial Consulting Support
Project Description: The City of Atlanta Department of Watershed Management (DWM) is dedicated to providing the highest quality drinking water and wastewater services to residential, businesses and wholesale Clients while protecting Atlanta’s urban waterways, conserving natural resources, and providing clean, safe water for downstream Clients. The DWM is responsible for the City’s drinking water and wastewater systems. It is currently working on the $4 billion Clean Water Atlanta Program, a complete overhaul of the City’s water and wastewater infrastructure, which was undertaken as part of two federal consent decrees. Also, the DWM is charged with strategic planning and oversight for the operations of water treatment and distribution, wastewater collection and treatment services, and stormwater management for the city.
The DWM engaged IBS Management and Consultancy Services LLC to provide assistance in identifying potential revenue losses resulting from billing issues, on the water and/or wastewater Client accounts located within and outside the City limits. As required by the scope of work, the Project Team successfully assessed and reviewed both billing data and processes to identify inconsistencies and anomalies in billing records. The initial focus of the engagement was limited to the largest revenue generating accounts (3 inch meters and higher). The Project Team expeditiously determined if periodic billing abnormalities are due to a dominant consistent issue or a collection of small issues. The Project Team is also providing as part of this report: detailed findings and revenue impacts; and detailed listings of all accounts flagged with recommendations for further follow-up or fixes. DWM has approximately 159,000 active Client accounts of which approximately 3,300 are serviced by large meters over 3 inches.
Other consulting services provided under this contract include: A comprehensive review and update of organizational policies and procedures for the Metering, Billing and Collections functions, to ensure consistency with best industry practices; and expert consulting support in the development of the organizations new Strategic Plan.
541611 Admin Mgmt. & Gen. Mgmt. Consulting Services
541990 All Other Professional, Scientific & Technical Services
541211 Certified Public Accountants
541219 Other Accounting Services
541618 Other Mgmt. Consulting Services
541690 Other Scientific & Technical Consulting Services
561110 Office Admin Services
561499 All Other Bus. Support Services
611430 Prof. & Mgmt. Dev. Training
Certified Small Disadvantaged Business (SBA-8a, DC, MD, VA, PA and NJ)
SBA 8(a) - Program Code/Case Number is 307466.
Certified Minority Business Enterprise
CAGE : 6VUR3; DUNS: 078664340
1627 K St, NW, Suite 500
Washington, DC 20006
13201 14th Street
Bowie, MD 20715